Who we are
Since 1989, honesty and integrity are at the core of everything Brandywine Coach Works represents. In working with BCW, our customers and business partners can expect our representatives to be transparent and trustworthy in every respect.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
We value your privacy
Here at Brandywine Coach Works, we value your privacy. All information regarding you and/or your repairs is strictly confidential. We collect information from you at various points on our website. We do not sell, rent, give away, or loan any personally identifiable information (PII) about our customers to any third parties except for those outlined below.
The term PII refers to information that can be used to distinguish an individual’s identity, either alone or when combined with other personal or identifying information. Brandywine Coach Works will take steps reasonably necessary to ensure the privacy of all PII obtained from customers and to protect such information from unauthorized disclosure. Brandywine Coach Works safeguards your PII with appropriate information technology, administrative procedures, physical procedures and those laws and regulations set forth by the state where services are rendered and the federal government. PII is stored in a designated area that is physically safe from access by unauthorized persons at all times and managed with appropriate information technology services.
Brandywine Coach Works may disclose your PII to the following types of third parties for the purposes described in this privacy policy: (a) our service providers who help support our services and other business related functions, (b) your insurer, (c) legitimate law enforcement, regulatory, government, court, or other third party as a result of a lawful request or order, (d) in the event of a sale or transfer of ownership of Brandywine Coach Works, and (e) any future business partners. PII may be retained to satisfy applicable record retention and other requirements, as determined necessary or appropriate. By submitting your PII to us you give your consent that all PII that you submit may be processed by us and used in the manner and for the purposes described in this Privacy Policy. We only have access to collect information that you voluntarily give us via text, phone call, email, other communications between us or our service providers, our website, your vehicle or other direct contact from you. Brandywine Coach Works maintains standard web logs that record data about all visitors to our websites. Your information will not be sold to any party outside of our direct control.