Getting an estimate of what repairs will ultimately cost you should be easy, and Brandywine Coach Works aims to do just that by working with your insurer.  Each of our locations has the ability to get you an accurate estimate at your convenience. It's always recommended you call ahead for an appointment, if possible.

We make the drop off process short and sweet!  A few signatures on a repair authorization form and just hand us your keys and you are on your way!  Each location has rental car located onsite.  If you are in need of a rental vehicle, our customer service representative will set up your reservation in advance and your rental will be waiting for you when you arrive.

Your vehicle will now go into our pre-wash stage to be cleaned on the outside to insure we capture all damages related to the accident.

During the Blueprinting phase your vehicle is assigned to a team consisting of a technician and a repair process manager.  The technician will disassembly the damaged area on your vehicle, checking for any damaged parts that may be related to the accident.  At this point, a full and accurate estimate is written detailing everything needed in order to repair the parts. 

If there is anything additional added to the initial estimate, the repair process manager will contact both the customer and the insurance company to go over the full repair.  Additional authorization from the insurance company is verified at this time by our Repair Process Manager.  After approval from the insurance company, all parts are ordered at the same time to ensure efficiency.

Once the parts arrive, a technician will begin the body work on the damaged area, replacing any broken parts and fixing any parts that can be repaired.  Our technicians are educated on the latest manufacturing standards ensuring a safe and complete repair. We are certified by several manufacturers which ensure our technicians are up to date on the latest vehicle technology and procedures. 

Now that the body work has been completed, your vehicle will be prepped for our paint department.  Once the vehicle is prepped, our paint technician will paint your vehicle and blend any adjacent panels, insuring a perfect color match.

We use environmentally friendly paint, which is baked on the vehicle in a state-of-the-art booth. The results are a factory finish that will resemble the day you bought your car!

Let's put your vehicle back together! You definitely want a trained and skilled technician to do so, and Brandywine's I-CAR Gold Certified technicians are more than capable.

After your vehicle and necessary parts have been painted your vehicle will move into our reassembly department. Here a technician will expertly put the vehicle back together and verifies all repairs have been completed.

At this step, our detailing crew will clean your vehicle inside and out. We want you to be able to see every part of the repaired vehicle in clarity, as we're proud of the work we just completed for you. You'll be equally impressed with the final results when you pick up your vehicle.

Finally, our Repair Process Manager does a final quality check, making sure the vehicle is back to its pre-accident condition.  Once the repair process manager puts his/her final stamp of approval on the vehicle, the customer is notified that the repairs are complete! You can then pick up your vehicle at your convenience. We are open Monday through Friday, with limited hours on Saturdays.